From first login to the first order sent to a supplier

This guide takes you from creating your mayo account to sending your first order to a supplier. Follow the steps in order: each one prepares the data the next one needs (an order needs a supplier and at least one product linked to that supplier).

1. Create your account

Go to mayoeasyorder.com/signup. The sign-up form has five steps:

1. Email and verification — enter your business email, tap Send verification code, enter the 6-digit code you receive (check your spam folder too) and tap Verify code. You'll see the message "Email verified.".
2. Password — set a password of at least 8 characters with a letter and a number, plus its confirmation.
3. Business details — Country, company name and tax ID (in Italy, VAT number or, if different, Tax code), registered address, business email and phone.
4. First location — the name of your venue/store (e.g. "Downtown Bistro"): this is the operating location you'll work from. You can add more later from settings.
5. Plan and confirmation — the Free plan is already selected and requires no credit card; it covers 1 supplier, 4 orders a month and no staff users, which is enough for this guide. Accept the two required consents and tap Create my account.

Expected result: you stay on /signup, on an outcome screen with the message "Welcome to mayo" and the "First steps" list (your company account is ready, but you're not signed in yet). Tap the "Enter the app" CTA, which leads to /login: sign in with the email and password you just created to enter the mayo Dashboard.

2. Create your first supplier

An order is always sent to a configured supplier. Go to the Suppliers section from the main navigation and tap New. The "New supplier" wizard has five steps:

1. Details — supplier name (as it will appear on orders and check-ins), address and category: required. The field shows the placeholder "Select a category". On a brand-new account, with no categories created yet, the CTA "Create the first category" appears next to the field, along with the error "No supplier category exists yet: create one to continue.": tap the CTA, enter a Category name and tap Create category; only then does Next · Budget become active. If the catalog already has at least one category but you don't select one, the error shown is instead "Select a category for this supplier."
2. Budget & approval — optional: leave the weekly and monthly budget fields empty (there's no "No limit" toggle to turn on: just don't fill them in) and the day (Mon…Sun) and frequency selectors (e.g. "Daily") tied to approval rules, to move faster.
3. Contacts — tap "+ Add email", enter the address and confirm: the first email added automatically gets the PRIMARY badge (there's no star to tap). In the same step you'll find the "Primary sending method" block, with two toggles — Email — Automatic sending with PDF attached and WhatsApp — Opens WhatsApp with the message ready — which choose the channel you'll use to send orders to this supplier: select Email. Without a send channel configured, you won't be able to send the order later on: the UI flags this explicitly with "No send channel configured for this supplier at this store".
4. Approvers — optional: you can leave it empty (the order will stay visible to all members of the location).
5. Recap — check the summary and tap Save supplier.

Expected result: tap Save supplier: the "Supplier created successfully" toast appears and you land on the Settings → Suppliers list (/settings/suppliers, not /suppliers), where the new supplier's row shows up with the chosen category and the ACTIVE status.

3. Create a product linked to the supplier

A product must be linked to a supplier with a price before it can appear in an order. Go to the Products section and tap New product. The wizard has two steps:

1. Details — product name (e.g. "San Marzano DOP Tomatoes"), category and unit of measure: all required; the unit of measure is chosen from the "Choose unit" panel. Confirm with Next · Price and unit/Supplier.
2. Supplier and price — tap + Add supplier and choose the supplier you created in the previous step: the first supplier you link automatically gets the PRIMARY badge, no need to set it by hand. Enter the price (single unit or pack, with the pieces per pack if you choose the pack option).

Confirm with Create product on the summary screen (Confirm and save).

Expected result: the product appears in the Product list with ACTIVE status, the assigned supplier and price (e.g. row "San Marzano DOP Tomatoes … | Produce | QS Produce … | ACTIVE | €12.50 Kilograms"). The confirmation message "Product created successfully" exists but may not be visible: the screen switches to the list right away.

4. Create and send your first order

Go to the Orders section and tap New order. The order wizard has three steps ("Step {n} of 3"):

1. Select supplier — choose the supplier you created in step 2 and tap Continue to products.
2. Add products — find the product you created in step 3 (use search if needed), tap Add and set the quantity, then tap Summary.
3. Summary & send — check the summary (items, total amount, budget impact if set) and the delivery date, then tap Send via email. On the "Confirm email sending" screen, check the pre-filled recipient with the supplier's email and tap Send email.

If the supplier or the store require approval, the CTA shown is Send for approval instead of Send via email: in that case the order enters a pending-approval state and is not yet sent to the supplier — that's not the path described in this guide on the Free plan with a single, just-created supplier (no approval threshold set in step 2).

Expected result: the "Order sent successfully" toast appears; going back to the Orders list, the new order's row shows the SENT status (e.g. #DQ0809 · Sep 8 · QS Produce … · SENT · staff · €12.50).

You're done

You've completed the path from a brand-new account to a sent first order: an account with a location, a supplier with at least one send channel, a product linked to that supplier, and an order in SENT status.